FAQ - Standalone

You will find in this section FAQs about the standalone solution.

Set up: 

• Wich app Should I download and Which Tablet should I use?
• Where can I get Login credentials?
• How can I Customize the slideshow?
• How can I change tablet colors?
• How to register customers?
• How can I change the customer's consent from the Kangaroo business portal?
• How can I change the customer's consent from the merchant app?
• How can I change my employee PIN?
  
  
  

Earning:

• How can I set up the Signup Bonus?
• How can I set up the earning ratio ?
• How can I set up a referral program?
• How can I add a la carte items?
• How to process a transaction on the Tablet?
  
  
  

Redemption and Offer: 

• How to apply for an offer or a reward?
• How to apply pay with points?
• How to create an offer?
  
  

Other:

• Why are my customers not earning points?
• How can I make a product point exempt?
• How can my customer log out from the merchant app?
• How can I log out from the merchant app?
• How to process a transaction on the Tablet?
• How to tag my customers from the merchant app?
• How can I view the Transaction history?
• How can I change the customer's PIN from the tablet on the merchant app?
• How can I change the customer's PIN on the members portal?
• How can I change the customer's PIN on the mobile app?