Setting Submission Limits to Prevent Receipt Abuse

Settings → Apps & Integrations → Receipt Scanning → Submission Limits section

Receipt age limit (Max receipt age)

This is the maximum number of days allowed between the date printed on the receipt and the date the customer submits it. For example, if you set this to 30 days, a receipt dated more than 30 days ago will be automatically rejected. The default is 100 days. Lowering this value reduces the window for stockpiling old receipts and submitting them in bulk.

Daily submission cap (Max per day)

This is the maximum number of receipts a single customer can submit within a calendar day. Submissions beyond this limit are automatically rejected. The default is 100. Most programs set this to a much lower number — between 1 and 5 — to reflect realistic daily shopping behavior.

Weekly submission cap (Max per week)

This is the maximum number of receipts a single customer can submit within a rolling seven-day window. Use this alongside the daily cap to prevent customers from bypassing daily limits by spreading submissions across multiple days.

Points override limit (Max override points)

When a staff member manually approves a receipt, they may have the option to award a custom number of points rather than the amount calculated from the receipt total. The points override limit caps how many points a reviewer can manually award on a single receipt. Setting this to 0 disables the ability for reviewers to amend points entirely, ensuring all point awards follow the standard earning rules.