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How to set up a campaign for Tiers Birthday

The tier birthday filter allows a business to differentiate their tier customers and make them feel special on their Birthday. Engage more with the customers and make sure to keep them loyal to the business.

  • Go to the Kangaroo Business portal and go to the Marketing section - All Campaigns.
  • Click on the Create A New Campaign button.
  • Select if the campaign is to be sent by Email, SMS, or Push. Prioritize email over SMS or SMS over email by dragging the priority up.
  • Choose the campaign to be sent to Targeted Customers.
  •  Open the Audience Builder and toggle on the Birthday filter in the Auto Section to target the customers of this campaign.
  • Choose Customers tiers status from the drop-down list.
  • Choose to Attach an Offer if you want, and select an offer or reward from the list.
  • Enter the Subject of the campaign. For an announcement, fill out the body email section. If an offer is selected, the email section is imputed with the offer.


  • Click Send Immediately to send the campaign out and it will be running automatically from the backend each day.