How to redeem a free item from the Frequent Buyer Program in Lightspeed Retail

The Frequent Buyer Program is the business digital punch card. The business can have multiple programs running at the same time for different products. It’s a great way to encourage customer on coming back.

Please follow the below steps:

• Go to the business Lightspeed Retail Screen.
• Go to the Sales section on the left side of the business screen.
  
• Click on the New Sale Icon.
  
  
  
• Click on Search attach a customer to the sale, and attach the related reward free item in the Frequent Buyer Program.
  
  
  
• Now Click on Rewards and it will open the below page.
  
  
  
• Go to the Frequent Buyer Program section on the page and click the flashed blue button Redeem.
  
  
  
• A pop-up message will show on the business screen, click on Redeem.
  
• A pop-up message for successful redeem.
  
• Now it's applicable on the business Lightspeed Retail screen.
  
• Proceed normally with the payment flow.