How to enable/disable the change consent option on Lightspeed Retail?

Go to the “Settings”

Locate the rule titled “Allow consent change in self-signup”

Enable or Disable the Option

• To allow change of consent: Turn ON the toggle

  • This activation lets you modify a customer’s consent directly from Lightspeed Retail.

• To prevent change of consent: Turn OFF the toggle.

  • When disabled, you will not have the ability to adjust customer consent through Lightspeed.

How the Setting Works Inside Lightspeed Retail

• In Lightspeed Retail, go to “Attach to Sale.”

• Search for an existing customer profile.

• If the setting is ON, you will see the option to change the customer’s consent.

• If the setting is OFF, the consent field will be locked and cannot be modified.

Summary

• ON = Consent can be changed during the attach-to-sale process in Lightspeed.

• OFF = Consent cannot be changed in Lightspeed.