How to delete a user in Kangaroo

*Note: Deleting a user will remove all their points. Please confirm with the customer before proceeding.

Follow the below steps:

  • Log into the Kangaroo Business Portal.
  • Go to the Customers section.
  • Search for the customer using their phone number, and email address.
  • Click on the Blue Eye icon User Details button on the right.
  • Click on the 3 dots points, to delete the account of the user.
  • Click Delete Account
  • Click Confirm to finalize

*Note: This will not delete the user in Lightspeed if done on the Kangaroo side.