How to customize the tier upgrade Email message?

Send customized email messages for the business customers when their tier status upgrades. This is a small guide on how to customize the email message.

• Log in to your Kangaroo New Business Portal.
• Click on Settings.
  
• Click on System Messages.
  
• Choose Tier Upgrade.

• Click on Language, and choose the language needed. Default templates are available in different languages.

• Customize the congratulatory message sent to customers when they upgrade their tier, in the Email Message section and by clicking on Open Email Editor.

• In the Email Editor, customize your message, change colors and fonts...

• Each template has their own set of Variables, some of them are required (*).

  You cannot save your template if you have not included all the sets of required variables.

  You will get an error message.

• There are also variables for the email subject that you can click on and use in your field.
• Make sure to Save and Exit on the top right of the page.

• The email message will be automatically saved and ready to be sent whenever one of the customers upgrades tiers.