How to create a tier program.

Kangaroo gives the ability to create and customize a tier program and even reward these customers differently!

•  Go to the Kangaroo Business portal and go to the Tiers section.
  
• Click on the Manage Tiers button.
  
• Type the status title and click on the Add button.
  You can edit or delete a tier name by clicking on the edit or delete button corresponding to that name.
• Click on Save & Continue to save the changes made and proceed.
• Edit the tier conditions by specifying the Tiers Criterion. It can be based on amount spent and/or number of points and/or number of visits. Specify the number of points, amount to be spent or number of visits for a customer to achive a specific tier.
  
• Click on the Next button to proceed.
• Define the Tier Rules by selecting if the program is based on a future period spending or previous period spending or manually.
• Select the Tiers Reset to be based either on Kickoff month or on Customer's registration month.
• Select the Reset period as well as the Grace period.
  
  
• Go to the Settings section in the business portal and to the Earning & Redeeming section.
  
  
• Activate the Override earning rules based on Tiers and determine the earning rules for each tier.
• Activate the Round up point earnings rule to round up decimal points earned.
• Go to the Setting section and to Engagement & Marketing. Look for the Enable automatic notification to customers when their Tier Status changes rule and enable it to send customers a message to notify them.