How to create a tier program.

Go to the Kangaroo Business portal and go to the Tiers section.
Click on the Manage Tiers button.
Type the status title and click on the Add button.
You can edit or delete a tier name by clicking on the edit or delete button corresponding to that name.
Click on Save & Continue to save the changes made and proceed.
Edit the tier conditions by specifying the Tiers Criterion. It can be based on amount spent and/or number of points and/or number of visits. Specify the number of points, amount to be spent or number of visits for a customer to achive a specific tier.
Click on the Next button to proceed.
Define the Tier Rules by selecting if the program is based on a future period spending or previous period spending or manually.
Select the Tiers Reset to be based either on Kickoff month or on Customer's registration month.
Select the Reset period as well as the Grace period.
Go to the Settings section in the business portal and to the Earning & Redeeming section.
Activate the Override earning rules based on Tiers and determine the earning rules for each tier.
Activate the Round up point earnings rule to round up decimal points earned.
Go to the Setting section and to Engagement & Marketing. Look for the Enable automatic notification to customers when their Tier Status changes rule and enable it to send customers a message to notify them.

Kangaroo gives the ability to create and customize a tier program and even reward these customers differently!