How to assign an offer on Gorgias

You now have the ability to generate a customized offer and allocate it within Gorgias. However, at present, our system exclusively supports free shipping offers. Please ensure that you configure it specifically for your intended audience.

Go to your business portal.
Click on the Offers section.
Click on Create An Offer.
Choose Basic Offer.
Select the Parameters ( Title and Upload an Image) and make sure that the Type is Free Shipping.
In the Optional Parameters section you can choose to Exclude Shipping Rates over a specific amount or set a Minimum Purchase Amount .
Select Your Audience Target customers).
Save this offer
Go to your Gorgias dashboard
Create a new Ticket
Click on Assign offer