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Shopify ECOM -How can I cancel a coupon?
After applying a coupon to an offer or redeeming a reward, there are two ways customers can cancel a coupon before completing the transaction.
Method 1
- Customer goes to the cart and scrolls down to bottom of page.
- Customer finds the coupon code they want to cancel and Cancel coupon.

Method 2
- Customer clicks on Widget.
- Customer clicks the History section in the Widget.
- Under Actions, customer clicks Cancel Coupon.
Uncancelled coupons left in a cart expire automatically. In the case of point deductions (e.g. redeeming a reward from your redemption catalogue), the deducted points will be returned to the customer's points balance.
The number of days it takes for a redemption coupon to expire, can be adjusted.
- Log into your Kangaroo business portal.
- Clicks Integration.
- Click on Update your settings.
- Enter the number of days into The redemption coupon code will be expired after how many days?.
- Scroll to the bottom of the page and click Save.
