Dos and don'ts of Importing Customers to kangaroo

Here are a couple of scenarios you need to take into consideration before importing your Customer Database to Kangaroo.

Starting a Loyalty Program from scratch:
In this case, there are 2 options:

• Collect customer data organically from transactions that happen at the store.
• Upload customers database into Kangaroo. This database of customers can be used in the Marketing engine. 
  
  

Migrating your customer from an old Loyalty Program:
In this case, there are 2 options:

• Announcing it to customers: Let customers know that you launched a new program. Upload you list of customer with points 
• Keeping it on the down-low

Uploading customers when you have a White Label App

• The main reason not to import users until the launching date is that the users will receive a welcome message either by email or SMS. 

• This Welcome message will include a PIN password which will allow the user to use this pin while redeeming a certain reward in-store or to access his membership with the business either on the app or the members portal. 
  
  
• Most importantly, it is applicable for the business that acquires a white label app or members portal that will be indeed to receive the welcome message.