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How to import different transaction types with points and amounts.

Importing transaction types is done by the business whenever they would like to enter transaction types that were made at their store but not through Kangaroo Rewards. The main purpose of that feature is to enter many transactions at the same time.

  • Every time a customer comes to the store and makes a transaction, the clerk/employee has to enter that transaction type on a spreadsheet (to keep track of all transactions).
  • Transactions types:
    -Adjust Increase Points
    -Adjust Decrease Points
    -Refund Points
    -Redemption
    -Reward
  • On that spreadsheet, list any information relevant to the customer (customer's first and last name - in separate columns, email address, phone number, date of birth, day of purchase, the amount spent, amount of points earned, Transaction Type, etc.)


    To Upload:
  • Go to the Kangaroo Business portal.
  • Go to the Import Module
  • Click on "Import Transactions"
  • Click on the Select File button.
  • Once the spreadsheet is uploaded, map the information from the spreadsheet. "Ignore Columns" for the information that is not on your sheet.
  • Check the Warnings an Errors to fix. If information is not available, you can keep it as it is.
  • Once done, Click on "Validate Import"
  • In the Import Rules, choose to include or exclude the phone Country code, and choose the branch.
  • Proceed with the import by clicking on the Start Import button.
  • You can check the status of your import in the Import History section.