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How to create a tier program.

Kangaroo gives the ability to create and customize a tier program and even reward these customers differently!

  •  Go to the Kangaroo Business portal and go to the Tiers section.
  • Click on the Manage Tiers button.
  • Type the tier names.
    You can edit or delete a tier name in that section as well.
  • Edit the tier conditions by specifying the Tiers Criterion. It can be based on amount spent and/or number of points and/or number of visits. Specify the number of points, amount to be spent or number of visits for a customer to achieve a specific tier in each corresponding box.
  • Click on Save Changes.
  • Go to Change Program Rules to define the Tier Rules by selecting if the program is based on a future period spending or previous period spending or manually.
  • Select the Tiers Reset to be based either on Kickoff month or on Customer's registration month.
  • Select the Reset period as well as the Grace period. You can change the calculation and daily evaluation rules.
  • Go to the Settings section in the business portal and to the Earning & Redeeming section.
  • Activate the Override earning rules based on Tiers and determine the earning rules for each tier.
  • Activate the Round up point earnings rule to round up decimal points earned.
  • Go to the Setting section and to Engagement & Marketing. Look for the Enable automatic notification to customers when their Tier Status changes rule and enable it to send customers a message to notify them.