How to create a tier program.
Kangaroo gives the ability to create and customize a tier program and even reward these customers differently!
- Go to the Kangaroo Business portal and go to the Tiers section.
- Click on the Manage Tiers button.
- Type the tier names.
You can edit or delete a tier name in that section as well. - Edit the tier conditions by specifying the Tiers Criterion. It can be based on amount spent and/or number of points and/or number of visits. Specify the number of points, amount to be spent or number of visits for a customer to achieve a specific tier in each corresponding box.
- Click on Save Changes.
- Go to Change Program Rules to define the Tier Rules by selecting if the program is based on a future period spending or previous period spending or manually.
- Select the Tiers Reset to be based either on Kickoff month or on Customer's registration month.
- Select the Reset period as well as the Grace period. You can change the calculation and daily evaluation rules.
- Go to the Settings section in the business portal and to the Earning & Redeeming section.
- Activate the Override earning rules based on Tiers and determine the earning rules for each tier.
- Activate the Round up point earnings rule to round up decimal points earned.
- Go to the Setting section and to Engagement & Marketing. Look for the Enable automatic notification to customers when their Tier Status changes rule and enable it to send customers a message to notify them.