How to manually assign Tiers to customers.

Log in to the Kangaroo Business portal and go to the Tiers section.
Click the Manage Tiers button and select the Customer Status is defined manually option in the customer status calculation field.
Click on Save to save the changes made.
Go to the Customers section and search for the customer using one the fields.
Click on the User Details button and then click on the Pen to edit.
Click on the Select Tier drop down list and select the Tier status to assign.
Click on the Save button to save the changes made.

Manually assign tiers to a customer from the business portal. This can be used when the tier program is based on a pre-paid membership instead of a total lifetime amount spent.