How to cancel a coupon on WooCommerce

After applying a coupon to an offer or redeeming a reward, there are two ways customers can cancel a coupon before completing the transaction.

Method 1

• The customer goes to the cart and under the items added to the cart on the right side of the screen.
• Customer finds the coupon code they want to cancel and Cancel coupon.  

• Click on the Widget.
• Click the History section in the Widget.
  
• Click on Cancel Coupon.

Uncanceled coupons left in a cart expire automatically. In the case of point deductions (e.g. redeeming a reward from your redemption catalog), the deducted points will be returned to the customer's points balance.

The number of days it takes for a redemption coupon to expire can be adjusted. 

• Log into your Kangaroo business portal.
• Click on Apps & Integrations.
• Click on Configure.
• In Basics you will see the Coupons expire after rule.
  
• Scroll to the bottom of the page and click Save.