How to enable/disable the change consent option on Lightspeed Retail?

• From your current Kangaroo Business Portal, click on “Back to old portal.”

• This will redirect you to the previous interface where this setting is located.

• Go to the “Settings” section in the old portal.

• Locate the rule titled “Allow change consent in self-signup context.”

• Enable or Disable the Option

  • To allow change of consent: Turn ON the toggle for “Allow change consent in self-signup context.”

    • This activation lets you modify a customer’s consent directly from Lightspeed Retail.

  • To prevent change of consent: Turn OFF the toggle.

    • When disabled, you will not have the ability to adjust customer consent through Lightspeed.

• How the Setting Works Inside Lightspeed Retail

  • In Lightspeed Retail, go to “Attach to Sale.”

  • Search for an existing customer profile.

  • If the setting is ON, you will see the option to change the customer’s consent.

  • If the setting is OFF, the consent field will be locked and cannot be modified.

• Summary

  • ON = Consent can be changed during the attach-to-sale process in Lightspeed.

  • OFF = Consent cannot be changed in Lightspeed.