How to edit a Workflow
- To edit a workflow, click on the small Pen Icon next to it.
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- If the automation is scheduled (it hasn’t started yet), everything can be edited.
- If the automation is active or expired (meaning it has already been published, and customers had already entered the workflow):
-You can edit the name.
-The published date cannot be edited.
-The trigger cannot be changed.
-Audience filters cannot be modified.
-You can only add actions at the end of the workflow.
- For expired automations, editing the automation would prompt you to edit the expiry date. It would result in making the automation active again.
- Save again.