How to create a user role in Gorgias

You have the ability to establish distinct user roles, each possessing unique permissions and access privileges.

• Click on the drop-down menu and go to Settings
  
• Go to Users and click on Create User
  
• Fill the required fields like the name and email address of the user and select which role you are assigning
  
• Observer and Lite roles will only have access to view user information on the Kangaroo widget.
• Basic, Lead and Admin roles will have the ability to view user information as well as make adjustments to points or assign free shipping offers.