---
title: How to change the customer consent on the Merchant App
description: Follow the below steps:
---

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# How to change the customer consent on the Merchant App

Follow the below steps:

- After logging in to the customer's profile on the merchant app, click on the **edit profile** button at the top left corner.

-  Click on the **bell icon** at the top right corner.

- Switch **the toggle on/off** to change the customer's consent.

- Click **Save.**

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