--- title: How to redeem an offer on Heartland description: The main use cases for offers are to offer something to the customer with the intention to create ongoing habits, such as increasing how much is being spent per visit, simply offering a discount on items they would --- [Skip to content](https://support.kangaroorewards.com/knowledge/how-to-apply-a-redemption#main-content) English Show submenu for translations [Customer portal](https://support.kangaroorewards.com/tickets-view?hsLang=en) ![Kangaroo-Rewards-App-Icon-BLUE-Oct-01-2025-07-47-23-2450-PM.png\]](https://support.kangaroorewards.com/hs-fs/hubfs/Kangaroo-Rewards-App-Icon-BLUE-Oct-01-2025-07-47-23-2450-PM.png?height=40&name=Kangaroo-Rewards-App-Icon-BLUE-Oct-01-2025-07-47-23-2450-PM.png) Open main navigation Close main navigation - English Show submenu for translations - [Customer portal](https://support.kangaroorewards.com/tickets-view) - [Visit Our Website](https://loyalty.kangaroorewards.com/) [Visit Our Website](https://loyalty.kangaroorewards.com/) How Can We Help? - There are no suggestions because the search field is empty. 1. 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[Heartland](https://support.kangaroorewards.com/knowledge/kangaroo-apps?hsLang=en#heartland) # How to redeem an offer on Heartland ## The main use cases for offers are to offer something to the customer with the intention to create ongoing habits, such as increasing how much is being spent per visit, simply offering a discount on items they would - Go to the **Heartland** Screen - Select an item add a sales rep and a customer - Click on **Kangaroo Redemption** - Select **the available offer** and click on **redeem** - Click on **Tender** to finish the sale.  Please find video below which illustrates heartland transaction and redemption process. - ![](https://play.vidyard.com/1Bcvy639NB37XHtov15zMD.jpg)   - [Kangaroo Apps](https://support.kangaroorewards.com/knowledge/kangaroo-apps?hsLang=en#main-content) - [Amazon - Partner Reward](https://support.kangaroorewards.com/knowledge/kangaroo-apps?hsLang=en#amazon-partner-reward) - [Email Apps](https://support.kangaroorewards.com/knowledge/kangaroo-apps?hsLang=en#email-apps) - 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