How to manually adjust points for a user in the Kangaroo New Business portal?

• Access the Kangaroo New Business portal.
• Go to the Customers section in the main menu.
  
  
• Select the client either by the email or phone number provided and click on the eye icon to access their profile.
  
  
• Once in the customer profile, you will find on the top right a section containing the point balance of the customer and under it is Adjust Balance. 
  
  
• Click on Adjust Balance and it will display where you can add or subtract X amount of points from the client's balance. 
  
  
• Once done, kindly don't forget to press on confirm and save the changes in the profile.