How to adjust a customer point balance

To adjust customers' point balance go to the customer management section.

Follow the below steps:

• Log into the Kangaroo Business Portal.
• Go to the Customers section.
• Search for the customer using their phone number, and email address.
  
• Click on the Blue Eye icon User Details button on the right.
  

• Click on the Adjust Balance button.
  
• Increase/Descrease points for the user.
  
  
• Click Confirm.