How to Add Custom Variables for SMS Campaigns
Custom variables allow you to personalize your SMS campaigns by automatically inserting customer specific information into the message.
Custom variables can be added directly in the Mobile Message field when creating an SMS campaign.

To add a custom variable:
Click inside the Mobile Message text box.
Choose the variable you want to insert into your message.
The following variables are available for SMS campaigns:
-
Customer Name
- Customer Balance
- Customer Amount
-
Customer Tier
- Next Tier Requirements
- Points Expired
-
Customer Balance
Once selected, the variable will appear in the message content.
N.B: The variable will be replaced with the correct customer value at the time the SMS is sent.