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How to Prioritize the Welcome Message Delivery Method

Set your priority method (Email or SMS) for sending welcome messages to new customers.

  • Go to the Settings section of the business portal
  • Click on Engagement & Marketing
  • Under Basics, locate Notification Priority
  • Choose your preferred delivery method: Email or SMS
  • Click Save in the lower right corner of the screen

N.B.: Credits for the welcome message are deducted from your credit pool.