How to manually assign Tiers to customers.

Log in to the Kangaroo Business portal and go to the Tiers section.
Click the Change Program Rules button and select the Manual Assignment option in the cycle settings section.
Click on Save to save the changes made.
Go to the Customers - Customers Management section and search for the customer using the filter button.
Click on the Eye Icon button for User Details.
Click on Set Tier under the Tier Status Section
Choose Manually Assigned Option and select the Tier status to assign from the drop down.
Click on the Set Tier button to save the changes made.

Manually assign tiers to a customer from the business portal. This can be used when the tier program is based on a pre-paid membership instead of a total lifetime amount spent.