How To Benefit From The Abandoned Cart Feature On Ecom Integrations?

This feature helps capture the customers who fill up their carts but decide otherwise and don't make a purchase. Therefore, they will will either receive an email, SMS or/and Push notifications reminding them to make a purchase. In order to do so, you must follow the steps below: 

• Access the business portal through the credentials provided. 
• Click on Workflows in the main menu on the left 
  
  
• Then, Create a new workflow.
  
  
• Under Select a trigger, there will be Abandoned Cart option that you can choose. 
  
  
• Then, you name the flow, set the start and end date (you can choose never to expire) 
  
  
  
  
• Moreover, you select the audience you want to reach out to (it's more preferrable to reach out to all customers) 

• Then, you add first action. 

• Once you add first action, you either want to reward them with points, give them an offer or send them a message as discussed above. 

• Once you turn the toggle on for either of the three above, it provides you with the option of: 

- Selecting the language - The Subject Line - Starting From Scratch - Selecting From A Template ( Which is Usually From The Kangaroo Editor) 

• Then, you press on Save 

• And you proceed with the Workflow