---
title: How to open the WebApp and allow customers enter their phone number or email address.
description: This can be found in the Kangaroo business portal when the business click &quot;Launch loyalty app&quot;.
---

[Skip to content](https://support.kangaroorewards.com/knowledge/where-do-customers-enter-in-their-phone-number-or-email-address-/-how-do-i-open-the-webapp#main-content)

English

Show submenu for translations

[Customer portal](https://support.kangaroorewards.com/tickets-view?hsLang=en)

![Kangaroo-Rewards-App-Icon-BLUE-Oct-01-2025-07-47-23-2450-PM.png\]](https://support.kangaroorewards.com/hs-fs/hubfs/Kangaroo-Rewards-App-Icon-BLUE-Oct-01-2025-07-47-23-2450-PM.png?height=40&name=Kangaroo-Rewards-App-Icon-BLUE-Oct-01-2025-07-47-23-2450-PM.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Customer portal](https://support.kangaroorewards.com/tickets-view)
- [Visit Our Website](https://loyalty.kangaroorewards.com/)

[Visit Our Website](https://loyalty.kangaroorewards.com/)

 How Can We Help?

- There are no suggestions because the search field is empty.

1. [Help Center](https://support.kangaroorewards.com/knowledge?hsLang=en)
2. [Points Earning](https://support.kangaroorewards.com/knowledge/points-earning?hsLang=en)

# How to open the WebApp and allow customers enter their phone number or email address.

## This can be found in the Kangaroo business portal when the business click "Launch loyalty app".

The business can find the link to the merchant web app in the Kangaroo business portal. Once  logged in, click **Launch Loyalty App** at the top right of the page and the merchant web app will open.

***Note: You will be need to log in with your Kangaroo username and password before accessing the rewards interface.***

 

**[Click here to view tutorial](https://www.youtube.com/watch?v=YkHoSs4OlHA&feature=youtu.be)**

 

                                                       

 

- [Kangaroo Apps](https://support.kangaroorewards.com/knowledge/kangaroo-apps?hsLang=en#main-content)

    - [Amazon - Partner Reward](https://support.kangaroorewards.com/knowledge/kangaroo-apps?hsLang=en#amazon-partner-reward)
    - [Email Apps](https://support.kangaroorewards.com/knowledge/kangaroo-apps?hsLang=en#email-apps)
    - [Shopify](https://support.kangaroorewards.com/knowledge/kangaroo-apps?hsLang=en#shopify)
    - [BigCommerce](https://support.kangaroorewards.com/knowledge/kangaroo-apps?hsLang=en#bigcommerce)
    - [WooCommerce](https://support.kangaroorewards.com/knowledge/kangaroo-apps?hsLang=en#woocommerce)
    - [Magento V2](https://support.kangaroorewards.com/knowledge/kangaroo-apps?hsLang=en#magento-v2)
    - [Lightspeed Ecom](https://support.kangaroorewards.com/knowledge/kangaroo-apps?hsLang=en#lightspeed-ecom)
    - [Ecwid (E-Series)](https://support.kangaroorewards.com/knowledge/kangaroo-apps?hsLang=en#ecwid-e-series)
    - [Lightspeed Retail](https://support.kangaroorewards.com/knowledge/kangaroo-apps?hsLang=en#lightspeed-retail)
    - [Lightspeed X series](https://support.kangaroorewards.com/knowledge/kangaroo-apps?hsLang=en#lightspeed-x-series)
    - [Lightspeed K Series](https://support.kangaroorewards.com/knowledge/kangaroo-apps?hsLang=en#lightspeed-k-series)
    - [Lightspeed L series](https://support.kangaroorewards.com/knowledge/kangaroo-apps?hsLang=en#lightspeed-l-series)
    - [Heartland](https://support.kangaroorewards.com/knowledge/kangaroo-apps?hsLang=en#heartland)
    - [Gorgias](https://support.kangaroorewards.com/knowledge/kangaroo-apps?hsLang=en#gorgias)
    - [Judge.me](https://support.kangaroorewards.com/knowledge/kangaroo-apps?hsLang=en#judge-me)
    - [Ecomz](https://support.kangaroorewards.com/knowledge/kangaroo-apps?hsLang=en#ecomz)
    - [Amazon Business](https://support.kangaroorewards.com/knowledge/kangaroo-apps?hsLang=en#amazon-business)
- [Email/SMS/Push Marketing](https://support.kangaroorewards.com/knowledge/email-sms-push-marketing?hsLang=en#main-content)

    - [Consent](https://support.kangaroorewards.com/knowledge/email-sms-push-marketing?hsLang=en#consent)
    - [Campaign Reporting](https://support.kangaroorewards.com/knowledge/email-sms-push-marketing?hsLang=en#campaign-reporting)
    - [Text - SMS Best Practices](https://support.kangaroorewards.com/knowledge/email-sms-push-marketing?hsLang=en#text-sms-best-practices)
    - [Text - SMS](https://support.kangaroorewards.com/knowledge/email-sms-push-marketing?hsLang=en#text-sms)
    - [Email](https://support.kangaroorewards.com/knowledge/email-sms-push-marketing?hsLang=en#email)
    - [Push](https://support.kangaroorewards.com/knowledge/email-sms-push-marketing?hsLang=en#push)
    - [Schedule Campaign](https://support.kangaroorewards.com/knowledge/email-sms-push-marketing?hsLang=en#schedule-campaign)
    - [Export List](https://support.kangaroorewards.com/knowledge/email-sms-push-marketing?hsLang=en#export-list)
    - [Purchasing Credits](https://support.kangaroorewards.com/knowledge/email-sms-push-marketing?hsLang=en#purchasing-credits)
- [Workflows](https://support.kangaroorewards.com/knowledge/workflows?hsLang=en#main-content)

    - [Workflows](https://support.kangaroorewards.com/knowledge/workflows?hsLang=en#workflows)
- [Kangaroo Business Portal App](https://support.kangaroorewards.com/knowledge/kangaroo-business-portal-app?hsLang=en#main-content)

    - [Offer business portal app](https://support.kangaroorewards.com/knowledge/kangaroo-business-portal-app?hsLang=en#offer-business-portal-app)
    - [Rewards business portal app](https://support.kangaroorewards.com/knowledge/kangaroo-business-portal-app?hsLang=en#rewards-business-portal-app)
    - [Marketing business portal app](https://support.kangaroorewards.com/knowledge/kangaroo-business-portal-app?hsLang=en#marketing-business-portal-app)
    - [Earning Rule Kangaroo business portal app](https://support.kangaroorewards.com/knowledge/kangaroo-business-portal-app?hsLang=en#earning-rule-kangaroo-business-portal-app)
    - [Insights](https://support.kangaroorewards.com/knowledge/kangaroo-business-portal-app?hsLang=en#insights)
- [Points](https://support.kangaroorewards.com/knowledge/points?hsLang=en#main-content)

    - [Tablet Earning](https://support.kangaroorewards.com/knowledge/points?hsLang=en#tablet-earning)
    - [Earning points in Lightspeed](https://support.kangaroorewards.com/knowledge/points?hsLang=en#earning-points-in-lightspeed)
    - [A La Carte for Integrations (Lightspeed POS, Ecommerce, Shopify POS)](https://support.kangaroorewards.com/knowledge/points?hsLang=en#a-la-carte-for-integrations-lightspeed-pos-ecommerce-shopify-pos)
    - [Tiers](https://support.kangaroorewards.com/knowledge/points?hsLang=en#tiers)
    - [Reviews](https://support.kangaroorewards.com/knowledge/points?hsLang=en#reviews)
- [Redeeming points](https://support.kangaroorewards.com/knowledge/redeeming-points?hsLang=en#main-content)

    - [Tablet Redemption](https://support.kangaroorewards.com/knowledge/redeeming-points?hsLang=en#tablet-redemption)
    - [Redemption On Lightspeed Retail POS](https://support.kangaroorewards.com/knowledge/redeeming-points?hsLang=en#redemption-on-lightspeed-retail-pos)
    - [Redemption For E-Commerce](https://support.kangaroorewards.com/knowledge/redeeming-points?hsLang=en#redemption-for-e-commerce)
    - [Partner Rewards](https://support.kangaroorewards.com/knowledge/redeeming-points?hsLang=en#partner-rewards)
- [Offers](https://support.kangaroorewards.com/knowledge/offers?hsLang=en#main-content)

    - [Offer Settings](https://support.kangaroorewards.com/knowledge/offers?hsLang=en#offer-settings)
    - [Redeeming Offers](https://support.kangaroorewards.com/knowledge/offers?hsLang=en#redeeming-offers)
    - [Lightspeed Conditional Offers](https://support.kangaroorewards.com/knowledge/offers?hsLang=en#lightspeed-conditional-offers)
    - [E-Commerce Offers](https://support.kangaroorewards.com/knowledge/offers?hsLang=en#e-commerce-offers)
- [Tiers](https://support.kangaroorewards.com/knowledge/tiers?hsLang=en#main-content)

    - [Tier Earning Rules](https://support.kangaroorewards.com/knowledge/tiers?hsLang=en#tier-earning-rules)
    - [Override](https://support.kangaroorewards.com/knowledge/tiers?hsLang=en#override)
    - [Tier Calculation](https://support.kangaroorewards.com/knowledge/tiers?hsLang=en#tier-calculation)
- [Referrals](https://support.kangaroorewards.com/knowledge/referrals?hsLang=en#main-content)

    - [Tablet Referrals](https://support.kangaroorewards.com/knowledge/referrals?hsLang=en#tablet-referrals)
    - [Kiosk Tablet Referrals](https://support.kangaroorewards.com/knowledge/referrals?hsLang=en#kiosk-tablet-referrals)
    - [Link Referrals](https://support.kangaroorewards.com/knowledge/referrals?hsLang=en#link-referrals)
    - [E-Commerce Referrals](https://support.kangaroorewards.com/knowledge/referrals?hsLang=en#e-commerce-referrals)
    - [App Referrals](https://support.kangaroorewards.com/knowledge/referrals?hsLang=en#app-referrals)
    - [Branded App Referrals](https://support.kangaroorewards.com/knowledge/referrals?hsLang=en#branded-app-referrals)
- [Branding](https://support.kangaroorewards.com/knowledge/branding?hsLang=en#main-content)

    - [Slideshow](https://support.kangaroorewards.com/knowledge/branding?hsLang=en#slideshow)
    - [App Colors](https://support.kangaroorewards.com/knowledge/branding?hsLang=en#app-colors)
- [Release Notes](https://support.kangaroorewards.com/knowledge/release-notes?hsLang=en)
- [Rules](https://support.kangaroorewards.com/knowledge/rules?hsLang=en#main-content)

    - [E-Commerce Rules](https://support.kangaroorewards.com/knowledge/rules?hsLang=en#e-commerce-rules)
    - [Multi-Factor Authentication (MFA)](https://support.kangaroorewards.com/knowledge/rules?hsLang=en#multi-factor-authentication-mfa)
    - [A La Carte](https://support.kangaroorewards.com/knowledge/rules?hsLang=en#a-la-carte)
- [Customers](https://support.kangaroorewards.com/knowledge/customers?hsLang=en#main-content)

    - [Tags](https://support.kangaroorewards.com/knowledge/customers?hsLang=en#tags)
    - [Customers](https://support.kangaroorewards.com/knowledge/customers?hsLang=en#customers)
- [Gamification](https://support.kangaroorewards.com/knowledge/gamification?hsLang=en#main-content)

    - [Draw](https://support.kangaroorewards.com/knowledge/gamification?hsLang=en#draw)
    - [Spin To Win](https://support.kangaroorewards.com/knowledge/gamification?hsLang=en#spin-to-win)
- [Gift Cards](https://support.kangaroorewards.com/knowledge/gift-cards?hsLang=en#main-content)

    - [Purchasing Gift Cards](https://support.kangaroorewards.com/knowledge/gift-cards?hsLang=en#purchasing-gift-cards)
    - [App Gift Cards](https://support.kangaroorewards.com/knowledge/gift-cards?hsLang=en#app-gift-cards)
- [Analytics](https://support.kangaroorewards.com/knowledge/analytics?hsLang=en#main-content)

    - [Dashboard](https://support.kangaroorewards.com/knowledge/analytics?hsLang=en#dashboard)
    - [Marketing](https://support.kangaroorewards.com/knowledge/analytics?hsLang=en#marketing)
- [Branches](https://support.kangaroorewards.com/knowledge/branches?hsLang=en#main-content)

    - [Employees](https://support.kangaroorewards.com/knowledge/branches?hsLang=en#employees)
- [Kiosk](https://support.kangaroorewards.com/knowledge/kiosk?hsLang=en)
- [Frequent Buyers Program](https://support.kangaroorewards.com/knowledge/frequent-buyers-program?hsLang=en)
- [Surveys](https://support.kangaroorewards.com/knowledge/surveys?hsLang=en)
- [Merchant App](https://support.kangaroorewards.com/knowledge/merchant-app?hsLang=en)
- [White Label App](https://support.kangaroorewards.com/knowledge/white-label-app?hsLang=en#main-content)

    - [QR code Integration](https://support.kangaroorewards.com/knowledge/white-label-app?hsLang=en#qr-code-integration)
- [Business portal](https://support.kangaroorewards.com/knowledge/business-portal?hsLang=en#main-content)

    - [Upload Clients](https://support.kangaroorewards.com/knowledge/business-portal?hsLang=en#upload-clients)
    - [Transaction List](https://support.kangaroorewards.com/knowledge/business-portal?hsLang=en#transaction-list)
    - [Branches](https://support.kangaroorewards.com/knowledge/business-portal?hsLang=en#branches)
- [Subscription](https://support.kangaroorewards.com/knowledge/subscription?hsLang=en)
- [Points Earning](https://support.kangaroorewards.com/knowledge/points-earning?hsLang=en)
- [Members App](https://support.kangaroorewards.com/knowledge/members-app?hsLang=en#main-content)

    - [Web App](https://support.kangaroorewards.com/knowledge/members-app?hsLang=en#web-app)
    - [Mobile App](https://support.kangaroorewards.com/knowledge/members-app?hsLang=en#mobile-app)
- [New Business Portal](https://support.kangaroorewards.com/knowledge/new-business-portal?hsLang=en#main-content)

    - [Marketing](https://support.kangaroorewards.com/knowledge/new-business-portal?hsLang=en#marketing)
- [Business Profile](https://support.kangaroorewards.com/knowledge/business-profile?hsLang=en#main-content)

    - [Branches](https://support.kangaroorewards.com/knowledge/business-profile?hsLang=en#branches)
    - [Social Media](https://support.kangaroorewards.com/knowledge/business-profile?hsLang=en#social-media)
- [Import Transaction](https://support.kangaroorewards.com/knowledge/import-transaction?hsLang=en#main-content)

    - [Import Transactions](https://support.kangaroorewards.com/knowledge/import-transaction?hsLang=en#import-transactions)
- [One-Pagers](https://support.kangaroorewards.com/knowledge/one-pagers?hsLang=en#main-content)

    - [Marketing](https://support.kangaroorewards.com/knowledge/one-pagers?hsLang=en#marketing)
    - [Referral](https://support.kangaroorewards.com/knowledge/one-pagers?hsLang=en#referral)
    - [Integration](https://support.kangaroorewards.com/knowledge/one-pagers?hsLang=en#integration)
    - [Gift Cards](https://support.kangaroorewards.com/knowledge/one-pagers?hsLang=en#gift-cards)
    - [Kiosk Mode](https://support.kangaroorewards.com/knowledge/one-pagers?hsLang=en#kiosk-mode)
    - [App Colors](https://support.kangaroorewards.com/knowledge/one-pagers?hsLang=en#app-colors)
    - [Branches](https://support.kangaroorewards.com/knowledge/one-pagers?hsLang=en#branches)
    - [Products](https://support.kangaroorewards.com/knowledge/one-pagers?hsLang=en#products)
    - [Import Transactions](https://support.kangaroorewards.com/knowledge/one-pagers?hsLang=en#import-transactions)
    - [Customer Management](https://support.kangaroorewards.com/knowledge/one-pagers?hsLang=en#customer-management)
    - [Business Portal](https://support.kangaroorewards.com/knowledge/one-pagers?hsLang=en#business-portal)
    - [Rules](https://support.kangaroorewards.com/knowledge/one-pagers?hsLang=en#rules)
    - [E-Commerce](https://support.kangaroorewards.com/knowledge/one-pagers?hsLang=en#e-commerce)
    - [Merchant App](https://support.kangaroorewards.com/knowledge/one-pagers?hsLang=en#merchant-app)
    - [Enrollment](https://support.kangaroorewards.com/knowledge/one-pagers?hsLang=en#enrollment)
    - [Security & Privacy](https://support.kangaroorewards.com/knowledge/one-pagers?hsLang=en#security-privacy)
- [FAQ](https://support.kangaroorewards.com/knowledge/faq?hsLang=en#main-content)

    - [FAQ- Lightspeed R Series](https://support.kangaroorewards.com/knowledge/faq?hsLang=en#faq-lightspeed-r-series)
    - [FAQ- Shopify POS](https://support.kangaroorewards.com/knowledge/faq?hsLang=en#faq-shopify-pos)
    - [FAQ- Shopify ECOM](https://support.kangaroorewards.com/knowledge/faq?hsLang=en#faq-shopify-ecom)
    - [FAQ- Lightspeed ECOM](https://support.kangaroorewards.com/knowledge/faq?hsLang=en#faq-lightspeed-ecom)
    - [FAQ - WooCommerce](https://support.kangaroorewards.com/knowledge/faq?hsLang=en#faq-woocommerce)
    - [FAQ - Standalone](https://support.kangaroorewards.com/knowledge/faq?hsLang=en#faq-standalone)
    - [FAQ - BigCommerce](https://support.kangaroorewards.com/knowledge/faq?hsLang=en#faq-bigcommerce)
    - [FAQ - Magento](https://support.kangaroorewards.com/knowledge/faq?hsLang=en#faq-magento)
    - [Kangaroo Booking](https://support.kangaroorewards.com/knowledge/faq?hsLang=en#kangaroo-booking)
    - [FAQ-Heartland](https://support.kangaroorewards.com/knowledge/faq?hsLang=en#faq-heartland)
    - [FAQ - Judge.me](https://support.kangaroorewards.com/knowledge/faq?hsLang=en#faq-judge-me)
    - [FAQ- Lightspeed X Series](https://support.kangaroorewards.com/knowledge/faq?hsLang=en#faq-lightspeed-x-series)
    - [FAQ- Lightspeed K Series](https://support.kangaroorewards.com/knowledge/faq?hsLang=en#faq-lightspeed-k-series)
    - [FAQ- Lightspeed L Series](https://support.kangaroorewards.com/knowledge/faq?hsLang=en#faq-lightspeed-l-series)
    - [FAQ - Lightspeed E Series (Ecwid)](https://support.kangaroorewards.com/knowledge/faq?hsLang=en#faq-lightspeed-e-series-ecwid)
    - [FAQ - MindBody POS](https://support.kangaroorewards.com/knowledge/faq?hsLang=en#faq-mindbody-pos)
- [API](https://support.kangaroorewards.com/knowledge/api?hsLang=en)
- [Kangaroo Reviews](https://support.kangaroorewards.com/knowledge/kangaroo-reviews?hsLang=en#main-content)

    - [General Settings](https://support.kangaroorewards.com/knowledge/kangaroo-reviews?hsLang=en#general-settings)
    - [Reviews Widget](https://support.kangaroorewards.com/knowledge/kangaroo-reviews?hsLang=en#reviews-widget)
    - [Reviews Carousel](https://support.kangaroorewards.com/knowledge/kangaroo-reviews?hsLang=en#reviews-carousel)
    - [Manage Reviews](https://support.kangaroorewards.com/knowledge/kangaroo-reviews?hsLang=en#manage-reviews)
- [Live Geo-Tracking](https://support.kangaroorewards.com/knowledge/live-geo-tracking?hsLang=en#main-content)

    - [Live - Geo](https://support.kangaroorewards.com/knowledge/live-geo-tracking?hsLang=en#live-geo)
- [Receipt Scanning](https://support.kangaroorewards.com/knowledge/receipt-scanning?hsLang=en)

[![Chill listening crop-3](https://support.kangaroorewards.com/hs-fs/hubfs/Kangaroo-Rewards-App-Icon-BLUE-Oct-01-2025-07-44-40-4707-PM.png?width=24&height=24&name=Kangaroo-Rewards-App-Icon-BLUE-Oct-01-2025-07-44-40-4707-PM.png "Chill listening crop-3")](http://www.kangaroorewards.com)

www.kangaroorewards.com Help Center

<https://www.facebook.com/KangarooRewards/> <https://www.instagram.com/kangaroorewards> <https://www.youtube.com/@kangaroorewards> <https://www.linkedin.com/company/kangaroorewards>

Copyright © 2026, © Kangaroo Rewards