Release Notes - October 2026

This release introduces a new plugin for Claude, new ways to refine your marketing campaigns and gain deeper insight into your loyalty program.

New: Connect Kangaroo To Claude 

Connect your Kangaroo Rewards business to Claude, then ask questions in plain English about your members, points, offers and campaigns.

What you can do

Claude reads your Kangaroo Rewards data and answers questions about it. It can:

• Summarize your business and how your loyalty program is set up (earn ratio, redemption rules, point expiry).
• Report program KPIs: total members, new sign-ups, outstanding points
• List your campaigns and show each one's results: delivered, opens, clicks, purchases, revenue.
• List your offers and your rewards catalogue.
• Look up a member's points balance, points history and recent transactions.

Claude only reads data. It can't change points, edit offers or send campaigns.

New: A/B testing for marketing campaigns

Test your campaign content, subject lines, send times, and customer segments to discover what works best for your audience.

Improved: Tier history reporting

Get deeper insight into your customers’ tier history. See exactly when a customer moves up, moves down, or exits a tier so you can better understand their journey through your loyalty program.

New report: Points Transfer

Track point transfers between your customers with the new Points Transfer report. Get a clearer view of how points move between customers in your loyalty program.