How to retarget customers from a previous campaign
A retargeting filter enables precise targeting of clients from previous email campaigns, it allows you to deliver personalized follow-up messages or ads, increasing the likelihood of engagement.
- Go to Kangaroo Rewards Business Portal.
- Click on Marketing - All Campaigns.
- Click on Create a New Campaign.
- Select your Delivery Method.
- Choose Targeted Customers.
- Open the Audience Builder and choose Purchases.

- Choose Redemption Based Re-targeting.

- Choose the Campaign you wish to Re-target.
- Choose to target clients who have or have not redeemed the redemption or offer of the chosen campaign.
- Select desired offers/redemptions tied to campaign and the amount days after the campaign is sent.
- Choose the Branch of which the redemption or offer took place and click on Save Selection.
- Choose to attach or not Offers & Rewards.
- Enter the Subject of the campaign. For an announcement, fill out the email section. If an offer is selected, the email section is imputed with the offer.

- Click Send Campaign Immediately to send the campaign out within the hour or schedule this campaign by choosing the Send campaign in the future option and selecting the date and time to send the campaign.
- Once the campaign is sent, a success message will pop up.