---
title: How to reset the employee pin for Lightspeed Retail
description: The employee pin allows the business to give limited control on the Lightspeed Retail screen to their employees. The employee pin is mandatory for each change or adjustment in the user profile
---

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# How to reset the employee pin for Lightspeed Retail

## The employee pin allows the business to give limited control on the Lightspeed Retail screen to their employees. The employee pin is mandatory for each change or adjustment in the user profile

- Go to the **Kangaroo business portal.**
- Go to **Settings**.
- Click on **Business Profile & Branches.**
- Scroll down to **All** **Branches** and press on the **eye button** near the branch name.
- Select from the list the employee you want to reset the pin for and press the edit button.  
  ![](https://support.kangaroorewards.com/hs-fs/hubfs/image-png-Jul-13-2026-02-19-44-5609-PM.png?width=2120&height=256&name=image-png-Jul-13-2026-02-19-44-5609-PM.png)
- Insert the new pin for the employee to use in the **Employee PIN code** field.  
  ![](https://support.kangaroorewards.com/hs-fs/hubfs/image-png-Jul-13-2026-02-20-41-1094-PM.png?width=425&height=93&name=image-png-Jul-13-2026-02-20-41-1094-PM.png)
- Go to the Lightspeed Retail screen and use this pin after clicking on customer profile so change or adjustments can be made to the user profile.
- Click on **Save** to save the changes made.

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