Web App

How to reset the customer pin on the members portal.

Customers can reset their 4-digit pin from the member's portal.

  • Go to Kangaroo Rewards - Loyalty and Marketing Platform
  • Click on Members Login.
  • Click on Having trouble logging in?
  • The customer should enter their email or phone number and click on Reset Pin.
  • A verification pin will be sent by email or SMS.
    The customer should enter this pin and choose the new pin they would like to use.

  • Click Reset PIN to complete the reset.