---
title: How to create a Satisfaction Survey
description: Learn how easy it is to create a satisfaction survey.
---

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# How to create a Satisfaction Survey

## Learn how easy it is to create a satisfaction survey.

- Log in to the Kangaroo Business portal and go to the **Survey** section.
- Click on Add a new Survey and select the **Satisfaction Survey**   
  ![](https://support.kangaroorewards.com/hs-fs/hubfs/image-png-Aug-09-2026-11-26-29-5229-PM.png?width=333&height=221&name=image-png-Aug-09-2026-11-26-29-5229-PM.png)
- Fill the Name, Publish and Expiry date as well as the points to be earned by the user fields.
- The survey will be based on one main question.

![](https://support.kangaroorewards.com/hs-fs/hubfs/image-png-Aug-09-2026-11-26-57-8774-PM.png?width=670&height=85&name=image-png-Aug-09-2026-11-26-57-8774-PM.png)

- Create follow up questions based on the responses. Also, enable the collection of emails/phone numbers and leave a comment section.
- The satisfaction survey is anonymous by default.
- Publish the survey permanently or have it expire at a date and time.
- The satisfaction survey will be available on the kiosk tablet unless the business chooses it to work on the regular tablet.
  
  ![](https://support.kangaroorewards.com/hs-fs/hubfs/image-png-Aug-09-2026-11-27-30-7856-PM.png?width=458&height=81&name=image-png-Aug-09-2026-11-27-30-7856-PM.png)
- On the regular tablet, the survey will appear at the end of the customer's transaction process.
- If a business has an Ecom integration, the survey will also show on the widget when saved as Permanent Survey and customers will be able to submit their feedback from the widget on the website.  
  ![](https://support.kangaroorewards.com/hs-fs/hubfs/undefined-Oct-04-2023-03-05-10-5766-PM.png?width=250&height=416&name=undefined-Oct-04-2023-03-05-10-5766-PM.png) ![](https://support.kangaroorewards.com/hs-fs/hubfs/undefined-Oct-04-2023-03-05-10-9243-PM.png?width=241&height=411&name=undefined-Oct-04-2023-03-05-10-9243-PM.png)

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