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API
How to cancel a coupon on Magento V2
After applying a coupon to an offer or redeeming a reward, there are two ways customers can cancel a coupon before completing the transaction.
Method 1
- The customer goes to the cart and under the items added to the cart on the right side of the screen.
- Customer finds the coupon code they want to cancel and Cancel coupon.
Method 2
- Click on the Widget.
- Click on History section in the Widget.
- Click on Cancel Coupon.
Uncanceled coupons left in a cart expire automatically. In the case of point deductions (e.g. redeeming a reward from your redemption catalog), the deducted points will be returned to the customer's points balance.
The number of days it takes for a redemption coupon to expire can be adjusted.
- Log into the Kangaroo business portal.
- Go to Settings.
- Go to Apps & Integrations.
- Go to Magento V2 and press on Configure.
- Choose how many days the coupon will expire after under Coupons expire after.
- Press on Save to finalize.