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How to avoid duplicate transactions when the business uses third-party software.

Please follow the below steps:

  • Go to the Kangaroo Business Portal

  • Go to the Settings section

  • Go to Apps & Integrations

  • Go to the Lightspeed Retail section for Settings

-Scroll and enable the following "Import and reward eCom sales" in the Earning and Rewarding section.


-Click Save


N.B: Don't forget to disable the Reward Shopify purchases in the  Ecom section for the Apps & Integrations after enabling the Import and reward eCom sales