How to adjust a customer point balance
To adjust customers' point balance go to the Customers - Customer Management section.
Follow the below steps:
- Click on Filter and search for the customer using their phone number, email address, or other.

- Click on the Blue Eye icon User Details button on the right.

- Scroll down to the Balance section and click on Adjust Point Balance.

- Add/Deduct points for the user.

- Click Apply Points Adjustment.