Skip to content
English
Customer portal
Visit Our Website
  • There are no suggestions because the search field is empty.

Ecomz - How can I cancel a coupon.

After applying a coupon to an offer or redeeming a reward, there are two ways customers can cancel a coupon before completing the transaction.

Method 1

  • Customer goes to the cart and scrolls down to bottom of page. 
  • Customer finds the coupon code they want to cancel and Cancel coupon.  

Method 2
  • Customer clicks on Widget.
  • Customer clicks the History section in the Widget.
  • Under Actions, customer clicks Cancel Coupon.




Uncancelled coupons left in a cart expire automatically. In the case of point deductions (e.g. redeeming a reward from your redemption catalogue), the deducted points will be returned to the customer's points balance.

The number of days it takes for a redemption coupon to expire, can be adjusted. 

  1. Log into your angaroo business portal and go to Settings then to Apps & Integrations.
  2. Enter the number of days into Coupons expire after