How to Enable Multi-Factor Authentication (MFA)

- Multi-Factor Authentication (MFA) adds an extra step to verify admin logins in addition to the password.
- MFA can be enabled for tablet users and business admins (portal users).
- When logging into the business portal, a verification code will be sent to the user’s email.

Important:

MFA must first be enabled by the support team
Please contact support@kangaroorewards.com or use live chat to request activation

Steps to enable MFA:

Go to the Kangaroo Business Portal
Go to Settings
Click on Access & Security
Navigate to the Security & Fraud Prevention section
Enable Multi-Factor Authentication (MFA)
Click Save

Login process with MFA:

A verification code will be sent to the employee’s or admin’s email
Enter the verification code
Click Resend Verification Code if needed
Click Continue to complete login

To disable MFA, go back to Settings → Access & Security → Security & Fraud Prevention and turn it off
Once disabled, users can log in without a verification code

How to Enable Multi-Factor Authentication (MFA)

Add an extra layer of security to your account by requiring a verification code at login.