How to Block/Stop Large Transactions and Enable Fraud Notifications
Protect your business by blocking suspicious transactions and monitoring unusual reward activity.
To prevent fraudulent activity, you can block transactions that exceed a certain amount and enable fraud notifications.
Block large transactions:
- Go to Settings in the Kangaroo Business Portal
- Click on Access & Security

- Navigate to the Security & Fraud Prevention section
- Enable Transaction Blocking
- Enter the maximum transaction amount allowed
- The business email will automatically receive notifications when a transaction is blocked
- Click Save to apply the changes

Enable fraud notifications (rewards activity):
- In the same Security & Fraud Prevention section, enable Fraud Notifications
- Enable notifications for when a customer earns points or redeems rewards within a set period
- Enter the points amount and redemption amount thresholds
- Select the time period (24h, 1 week, or 1 month)
- Enter the email address to receive notifications
- Click Save to finalize
