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How to Block/Stop Large Transactions and Enable Fraud Notifications

Protect your business by blocking suspicious transactions and monitoring unusual reward activity.

To prevent fraudulent activity, you can block transactions that exceed a certain amount and enable fraud notifications.

Block large transactions:

  • Go to Settings in the Kangaroo Business Portal
  • Click on Access & Security
  • Navigate to the Security & Fraud Prevention section
  • Enable Transaction Blocking
  • Enter the maximum transaction amount allowed
  • The business email will automatically receive notifications when a transaction is blocked
  • Click Save to apply the changes

Enable fraud notifications (rewards activity):

  • In the same Security & Fraud Prevention section, enable Fraud Notifications
  • Enable notifications for when a customer earns points or redeems rewards within a set period
  • Enter the points amount and redemption amount thresholds
  • Select the time period (24h, 1 week, or 1 month)
  • Enter the email address to receive notifications
  • Click Save to finalize