---
title: Comment activer/désactiver les rappels sur l'application Kangaroo Shopify Reviews?
description: Il existe une méthode spécifique pour activer ou désactiver les rappels envoyés afin qu’ils laissent un avis après chaque achat.
---

[Passer au contenu](https://support.kangaroorewards.com/fr/knowledge/comment-activer/désactiver-les-rappels#main-content)

- [Français](https://support.kangaroorewards.com/fr/knowledge/comment-activer/d%C3%A9sactiver-les-rappels)
- [English](https://support.kangaroorewards.com/knowledge/how-to-turn-on/off-reminders)

Français

Afficher le sous-menu pour les traductions

[Portail client](https://support.kangaroorewards.com/tickets-view?hsLang=fr)

![Kangaroo-Rewards-App-Icon-BLUE-Oct-01-2025-07-47-23-2450-PM.png\]](https://support.kangaroorewards.com/hs-fs/hubfs/Kangaroo-Rewards-App-Icon-BLUE-Oct-01-2025-07-47-23-2450-PM.png?height=40&name=Kangaroo-Rewards-App-Icon-BLUE-Oct-01-2025-07-47-23-2450-PM.png)

Ouvrir la navigation principale

Fermer la navigation principale

- - [Français](https://support.kangaroorewards.com/fr/knowledge/comment-activer/d%C3%A9sactiver-les-rappels)
    - [English](https://support.kangaroorewards.com/knowledge/how-to-turn-on/off-reminders)

  Français
  
  Afficher le sous-menu pour les traductions
- [Portail client](https://support.kangaroorewards.com/tickets-view)
- Allez à www.kangaroorewards.com

 Allez à www.kangaroorewards.com

 Bienvenue! Jettez un coup d'oeil.

- Il n'y a aucune suggestion car le champ de recherche est vide.

1. [Centre d'assistance](https://support.kangaroorewards.com/fr/knowledge?hsLang=fr)
2. [Shopify Reviews App](https://support.kangaroorewards.com/fr/knowledge/shopify-reviews-app?hsLang=fr)
3. [Gérer les avis](https://support.kangaroorewards.com/fr/knowledge/shopify-reviews-app?hsLang=fr#g%C3%A9rer-les-avis)

# Comment activer/désactiver les rappels sur l'application Kangaroo Shopify Reviews?

## Il existe une méthode spécifique pour activer ou désactiver les rappels envoyés afin qu’ils laissent un avis après chaque achat.

Pour activer ou désactiver les rappels pour l'application de critiques Shopify, vous devez suivre certaines étapes :

- Accédez à la barre principale et cliquez sur **Kangaroo Reviews:**  
  ![](https://support.kangaroorewards.com/hs-fs/hubfs/image-png-Dec-17-2024-08-55-14-6975-AM.png?width=278&height=37&name=image-png-Dec-17-2024-08-55-14-6975-AM.png)
- Cliquez sur **Paramètres généraux** sous **Kangaroo Reviews** pour accéder aux paramètres.
  
  ![](https://support.kangaroorewards.com/hs-fs/hubfs/image-png-Dec-17-2024-08-57-10-7405-AM.png?width=207&height=31&name=image-png-Dec-17-2024-08-57-10-7405-AM.png)
- Après avoir cliqué sur **Paramètres généraux**, vous trouverez l'option **Envoyer des rappels de critiques**, où vous pouvez l'activer ou la désactiver. De plus, vous pouvez choisir le nombre de jours après l'achat auquel vous souhaitez envoyer la demande de rappel.
  
  ![](https://support.kangaroorewards.com/hs-fs/hubfs/image-png-Dec-17-2024-09-00-38-3279-AM.png?width=642&height=198&name=image-png-Dec-17-2024-09-00-38-3279-AM.png)

**Remarque : Si un utilisateur a déjà laissé un avis pour un ou plusieurs articles de la commande, il ne devrait plus recevoir de courriel de rappel.**

 

- [Kangaroo Apps](https://support.kangaroorewards.com/fr/knowledge/kangaroo-apps?hsLang=fr#main-content)

    - [Récompense du Tiers Partenaire Amazon](https://support.kangaroorewards.com/fr/knowledge/kangaroo-apps?hsLang=fr#r%C3%A9compense-du-tiers-partenaire-amazon)
    - [Applications de messagerie](https://support.kangaroorewards.com/fr/knowledge/kangaroo-apps?hsLang=fr#applications-de-messagerie)
    - [Shopify](https://support.kangaroorewards.com/fr/knowledge/kangaroo-apps?hsLang=fr#shopify)
    - [BigCommerce](https://support.kangaroorewards.com/fr/knowledge/kangaroo-apps?hsLang=fr#bigcommerce)
    - [WooCommerce](https://support.kangaroorewards.com/fr/knowledge/kangaroo-apps?hsLang=fr#woocommerce)
    - [Magento V2](https://support.kangaroorewards.com/fr/knowledge/kangaroo-apps?hsLang=fr#magento-v2)
    - [Lightspeed Ecom](https://support.kangaroorewards.com/fr/knowledge/kangaroo-apps?hsLang=fr#lightspeed-ecom)
    - [Ecwid (E-Series)](https://support.kangaroorewards.com/fr/knowledge/kangaroo-apps?hsLang=fr#ecwid-e-series)
    - [Lightspeed R series](https://support.kangaroorewards.com/fr/knowledge/kangaroo-apps?hsLang=fr#lightspeed-r-series)
    - [Lightspeed X series](https://support.kangaroorewards.com/fr/knowledge/kangaroo-apps?hsLang=fr#lightspeed-x-series)
    - [Lightspeed K Series](https://support.kangaroorewards.com/fr/knowledge/kangaroo-apps?hsLang=fr#lightspeed-k-series)
    - [Lightspeed L series](https://support.kangaroorewards.com/fr/knowledge/kangaroo-apps?hsLang=fr#lightspeed-l-series)
    - [Heartland](https://support.kangaroorewards.com/fr/knowledge/kangaroo-apps?hsLang=fr#heartland)
    - [Gorgias](https://support.kangaroorewards.com/fr/knowledge/kangaroo-apps?hsLang=fr#gorgias)
    - [Judge.me](https://support.kangaroorewards.com/fr/knowledge/kangaroo-apps?hsLang=fr#judge-me)
    - [Ecomz](https://support.kangaroorewards.com/fr/knowledge/kangaroo-apps?hsLang=fr#ecomz)
    - [Amazon Business](https://support.kangaroorewards.com/fr/knowledge/kangaroo-apps?hsLang=fr#amazon-business)
- [Marketing](https://support.kangaroorewards.com/fr/knowledge/marketing?hsLang=fr#main-content)

    - [Consentement](https://support.kangaroorewards.com/fr/knowledge/marketing?hsLang=fr#consentement)
    - [Rapport de campagne](https://support.kangaroorewards.com/fr/knowledge/marketing?hsLang=fr#rapport-de-campagne)
    - [Text - SMS Directives](https://support.kangaroorewards.com/fr/knowledge/marketing?hsLang=fr#text-sms-directives)
    - [Text - SMS](https://support.kangaroorewards.com/fr/knowledge/marketing?hsLang=fr#text-sms)
    - [Email](https://support.kangaroorewards.com/fr/knowledge/marketing?hsLang=fr#email)
    - [Push](https://support.kangaroorewards.com/fr/knowledge/marketing?hsLang=fr#push)
    - [schedule Campaign](https://support.kangaroorewards.com/fr/knowledge/marketing?hsLang=fr#schedule-campaign)
    - [Export List](https://support.kangaroorewards.com/fr/knowledge/marketing?hsLang=fr#export-list)
    - [Achat de Crédits](https://support.kangaroorewards.com/fr/knowledge/marketing?hsLang=fr#achat-de-cr%C3%A9dits)
- [Workflow](https://support.kangaroorewards.com/fr/knowledge/workflow?hsLang=fr#main-content)

    - [Workflow](https://support.kangaroorewards.com/fr/knowledge/workflow?hsLang=fr#workflow)
- [Gagner des Points](https://support.kangaroorewards.com/fr/knowledge/gagner-des-points?hsLang=fr#main-content)

    - [Gagner des points sur la Tablette](https://support.kangaroorewards.com/fr/knowledge/gagner-des-points?hsLang=fr#gagner-des-points-sur-la-tablette)
    - [Gagner des points sur Lightspeed](https://support.kangaroorewards.com/fr/knowledge/gagner-des-points?hsLang=fr#gagner-des-points-sur-lightspeed)
    - [A La Carte (Lightspeed POS, Ecommerce, Shopify POS)](https://support.kangaroorewards.com/fr/knowledge/gagner-des-points?hsLang=fr#a-la-carte-lightspeed-pos-ecommerce-shopify-pos)
    - [Importer des transactions](https://support.kangaroorewards.com/fr/knowledge/gagner-des-points?hsLang=fr#importer-des-transactions)
    - [Programme de Niveaux](https://support.kangaroorewards.com/fr/knowledge/gagner-des-points?hsLang=fr#programme-de-niveaux)
    - [Evaluations](https://support.kangaroorewards.com/fr/knowledge/gagner-des-points?hsLang=fr#evaluations)
- [Récompenses des points](https://support.kangaroorewards.com/fr/knowledge/r%C3%A9compenses-des-points?hsLang=fr#main-content)

    - [Récompenses pour les platformes d'E-commerces](https://support.kangaroorewards.com/fr/knowledge/r%C3%A9compenses-des-points?hsLang=fr#r%C3%A9compenses-pour-les-platformes-de-commerces)
    - [Récompenses des partenaires](https://support.kangaroorewards.com/fr/knowledge/r%C3%A9compenses-des-points?hsLang=fr#r%C3%A9compenses-des-partenaires)
- [Offres](https://support.kangaroorewards.com/fr/knowledge/offres?hsLang=fr#main-content)

    - [Offres de Bases](https://support.kangaroorewards.com/fr/knowledge/offres?hsLang=fr#offres-de-bases)
    - [Lightspeed- Offres Conditionnelles](https://support.kangaroorewards.com/fr/knowledge/offres?hsLang=fr#lightspeed-offres-conditionnelles)
    - [Offres sur E-commerce](https://support.kangaroorewards.com/fr/knowledge/offres?hsLang=fr#offres-sur-e-commerce)
- [Programme de Niveaux](https://support.kangaroorewards.com/fr/knowledge/programme-de-niveaux?hsLang=fr#main-content)

    - [Règles de gain des niveaux](https://support.kangaroorewards.com/fr/knowledge/programme-de-niveaux?hsLang=fr#r%C3%A8gles-de-gain-des-niveaux)
    - [Override](https://support.kangaroorewards.com/fr/knowledge/programme-de-niveaux?hsLang=fr#override)
    - [Calcul des niveaux de tiers.](https://support.kangaroorewards.com/fr/knowledge/programme-de-niveaux?hsLang=fr#calcul-des-niveaux-de-tiers)
- [Références](https://support.kangaroorewards.com/fr/knowledge/r%C3%A9f%C3%A9rences?hsLang=fr#main-content)

    - [Références sur tablette](https://support.kangaroorewards.com/fr/knowledge/r%C3%A9f%C3%A9rences?hsLang=fr#r%C3%A9f%C3%A9rences-sur-tablette)
    - [Références par Lien](https://support.kangaroorewards.com/fr/knowledge/r%C3%A9f%C3%A9rences?hsLang=fr#r%C3%A9f%C3%A9rences-par-lien)
    - [Références sur E-commerces](https://support.kangaroorewards.com/fr/knowledge/r%C3%A9f%C3%A9rences?hsLang=fr#r%C3%A9f%C3%A9rences-sur-e-commerces)
    - [Références sur application personalisées](https://support.kangaroorewards.com/fr/knowledge/r%C3%A9f%C3%A9rences?hsLang=fr#r%C3%A9f%C3%A9rences-sur-application-personalis%C3%A9es)
- [Personalisation](https://support.kangaroorewards.com/fr/knowledge/personalisation?hsLang=fr#main-content)

    - [Diaporama](https://support.kangaroorewards.com/fr/knowledge/personalisation?hsLang=fr#diaporama)
    - [Couleurs de l'application](https://support.kangaroorewards.com/fr/knowledge/personalisation?hsLang=fr#couleurs-de-lapplication)
- [Règles](https://support.kangaroorewards.com/fr/knowledge/r%C3%A8gles?hsLang=fr#main-content)

    - [Ecommerces - Règles](https://support.kangaroorewards.com/fr/knowledge/r%C3%A8gles?hsLang=fr#ecommerces-r%C3%A8gles)
    - [Multi-Factor Authentication (MFA)](https://support.kangaroorewards.com/fr/knowledge/r%C3%A8gles?hsLang=fr#multi-factor-authentication-mfa)
    - [A La Carte](https://support.kangaroorewards.com/fr/knowledge/r%C3%A8gles?hsLang=fr#a-la-carte)
- [Gestions de Clients](https://support.kangaroorewards.com/fr/knowledge/gestions-de-clients?hsLang=fr#main-content)

    - [Etiquettes](https://support.kangaroorewards.com/fr/knowledge/gestions-de-clients?hsLang=fr#etiquettes)
    - [Clients](https://support.kangaroorewards.com/fr/knowledge/gestions-de-clients?hsLang=fr#clients)
- [Aspect Jeux](https://support.kangaroorewards.com/fr/knowledge/aspect-jeux?hsLang=fr#main-content)

    - [Tirage au sort](https://support.kangaroorewards.com/fr/knowledge/aspect-jeux?hsLang=fr#tirage-au-sort)
    - [Tournez et gagnez](https://support.kangaroorewards.com/fr/knowledge/aspect-jeux?hsLang=fr#tournez-et-gagnez)
- [Cartes Cadeaux](https://support.kangaroorewards.com/fr/knowledge/cartes-cadeaux?hsLang=fr#main-content)

    - [Achat des cartes-cadeaux](https://support.kangaroorewards.com/fr/knowledge/cartes-cadeaux?hsLang=fr#achat-des-cartes-cadeaux)
    - [Cartes cadeaux sur l’application mobile](https://support.kangaroorewards.com/fr/knowledge/cartes-cadeaux?hsLang=fr#cartes-cadeaux-sur-lapplication-mobile)
- [Analytiques](https://support.kangaroorewards.com/fr/knowledge/analytiques?hsLang=fr#main-content)

    - [Tableau de bords](https://support.kangaroorewards.com/fr/knowledge/analytiques?hsLang=fr#tableau-de-bords)
    - [Marketing](https://support.kangaroorewards.com/fr/knowledge/analytiques?hsLang=fr#marketing)
- [Succursales](https://support.kangaroorewards.com/fr/knowledge/succursales?hsLang=fr#main-content)

    - [Employés](https://support.kangaroorewards.com/fr/knowledge/succursales?hsLang=fr#employ%C3%A9s)
- [Kiosque](https://support.kangaroorewards.com/fr/knowledge/kiosque?hsLang=fr)
- [Programme d’acheteur fréquent](https://support.kangaroorewards.com/fr/knowledge/programme-dacheteur-fr%C3%A9quent?hsLang=fr)
- [Sondages](https://support.kangaroorewards.com/fr/knowledge/sondages?hsLang=fr)
- [Interface Marchand](https://support.kangaroorewards.com/fr/knowledge/interface-marchand?hsLang=fr)
- [White Label App](https://support.kangaroorewards.com/fr/knowledge/white-label-app?hsLang=fr#main-content)

    - [Code QR -Integration](https://support.kangaroorewards.com/fr/knowledge/white-label-app?hsLang=fr#code-qr-integration)
- [Portail d'entreprise](https://support.kangaroorewards.com/fr/knowledge/portail-dentreprise?hsLang=fr#main-content)

    - [Importation de clients](https://support.kangaroorewards.com/fr/knowledge/portail-dentreprise?hsLang=fr#importation-de-clients)
    - [Liste des transactions](https://support.kangaroorewards.com/fr/knowledge/portail-dentreprise?hsLang=fr#liste-des-transactions)
    - [Branches](https://support.kangaroorewards.com/fr/knowledge/portail-dentreprise?hsLang=fr#branches)
- [Divers](https://support.kangaroorewards.com/fr/knowledge/divers?hsLang=fr)
- [Gain de Points](https://support.kangaroorewards.com/fr/knowledge/gain-de-points?hsLang=fr)
- [Le Nouveau Portail Professionnel](https://support.kangaroorewards.com/fr/knowledge/le-nouveau-portail-professionnel?hsLang=fr#main-content)

    - [Marketing](https://support.kangaroorewards.com/fr/knowledge/le-nouveau-portail-professionnel?hsLang=fr#marketing)
- [Profil de l'entreprise](https://support.kangaroorewards.com/fr/knowledge/profil-de-lentreprise?hsLang=fr#main-content)

    - [Branches](https://support.kangaroorewards.com/fr/knowledge/profil-de-lentreprise?hsLang=fr#branches)
- [Import de Transactions](https://support.kangaroorewards.com/fr/knowledge/import-de-transactions?hsLang=fr#main-content)

    - [Import de Transactions](https://support.kangaroorewards.com/fr/knowledge/import-de-transactions?hsLang=fr#import-de-transactions)
- [One-Pagers](https://support.kangaroorewards.com/fr/knowledge/one-pagers?hsLang=fr#main-content)

    - [Marketing](https://support.kangaroorewards.com/fr/knowledge/one-pagers?hsLang=fr#marketing)
    - [Enquêtes](https://support.kangaroorewards.com/fr/knowledge/one-pagers?hsLang=fr#enqu%C3%AAtes)
    - [Mode Kiosque](https://support.kangaroorewards.com/fr/knowledge/one-pagers?hsLang=fr#mode-kiosque)
    - [App Colors](https://support.kangaroorewards.com/fr/knowledge/one-pagers?hsLang=fr#app-colors)
    - [Import Transactions](https://support.kangaroorewards.com/fr/knowledge/one-pagers?hsLang=fr#import-transactions)
    - [Règles](https://support.kangaroorewards.com/fr/knowledge/one-pagers?hsLang=fr#r%C3%A8gles)
    - [E-Commerce](https://support.kangaroorewards.com/fr/knowledge/one-pagers?hsLang=fr#e-commerce)
    - [Enrôlement](https://support.kangaroorewards.com/fr/knowledge/one-pagers?hsLang=fr#enr%C3%B4lement)
    - [Sécurité et confidentialité](https://support.kangaroorewards.com/fr/knowledge/one-pagers?hsLang=fr#s%C3%A9curit%C3%A9-et-confidentialit%C3%A9)
- [FAQ](https://support.kangaroorewards.com/fr/knowledge/faq?hsLang=fr#main-content)

    - [FAQ- Lightspeed R Series](https://support.kangaroorewards.com/fr/knowledge/faq?hsLang=fr#faq-lightspeed-r-series)
    - [Shopify POS](https://support.kangaroorewards.com/fr/knowledge/faq?hsLang=fr#shopify-pos)
    - [FAQ- Shopify ECOM](https://support.kangaroorewards.com/fr/knowledge/faq?hsLang=fr#faq-shopify-ecom)
    - [Judge.me](https://support.kangaroorewards.com/fr/knowledge/faq?hsLang=fr#judge-me)
    - [QFP - Lightspeed X Series](https://support.kangaroorewards.com/fr/knowledge/faq?hsLang=fr#qfp-lightspeed-x-series)
    - [FAQ - MindBody POS](https://support.kangaroorewards.com/fr/knowledge/faq?hsLang=fr#faq-mindbody-pos)
- [API](https://support.kangaroorewards.com/fr/knowledge/api?hsLang=fr)
- [Shopify Reviews App](https://support.kangaroorewards.com/fr/knowledge/shopify-reviews-app?hsLang=fr#main-content)

    - [Paramètres généraux](https://support.kangaroorewards.com/fr/knowledge/shopify-reviews-app?hsLang=fr#param%C3%A8tres-g%C3%A9n%C3%A9raux)
    - [Reviews Widget](https://support.kangaroorewards.com/fr/knowledge/shopify-reviews-app?hsLang=fr#reviews-widget)
    - [Carrousel des avis](https://support.kangaroorewards.com/fr/knowledge/shopify-reviews-app?hsLang=fr#carrousel-des-avis)
    - [Gérer les avis](https://support.kangaroorewards.com/fr/knowledge/shopify-reviews-app?hsLang=fr#g%C3%A9rer-les-avis)
- [Suivi Geo-Live](https://support.kangaroorewards.com/fr/knowledge/suivi-geo-live?hsLang=fr#main-content)

    - [Live - Geo](https://support.kangaroorewards.com/fr/knowledge/suivi-geo-live?hsLang=fr#live-geo)
- [Scan de reçus](https://support.kangaroorewards.com/fr/knowledge/scan-de-re%C3%A7us?hsLang=fr)

[![Chill listening crop-3](https://support.kangaroorewards.com/hs-fs/hubfs/Kangaroo-Rewards-App-Icon-BLUE-Oct-01-2025-07-44-40-4707-PM.png?width=24&height=24&name=Kangaroo-Rewards-App-Icon-BLUE-Oct-01-2025-07-44-40-4707-PM.png "Chill listening crop-3")](http://www.kangaroorewards.com)

www.kangaroorewards.com Centre d'assistance

Copyright © 2026, © Kangaroo Rewards